Whale Wars.

July 6, 2009

Whale Wars is a show which airs on Animal Planet. It deals with the adventures of the hugely incompetent and vastly irritating crew of the Steve Irwin, which is a terrible name for a ship considering that Steve Irwin died in a freak accident. The crew is a group of vigilantes which have taken it upon themselves to hunt down Japanese whaling ships and throw rancid butter at them. They do so in an incompetent fashion, perpetually saying and doing stupid things and generally just looking like a bunch of dummies.

I hate this show and pretty much everyone on it. Everything about this show is infuriating and it needs to be taken off the air. Also legal action should probably be taken because vigilante action isn’t the way to go. I’m not condoning whaling in any way, by the way. I just hate this show.

-Caitlin

Fry’s Electronics gave me my laptop back today, which was really nice. Less nice is the fact that because of their utter incompetency, I’ve been without said laptop for the past five months.

My story begins in June, when my dear Auntie Jen asked to use my laptop while I was involuntarily away at a 2-week summer camp. This was just fine, of course, until she spilled coffee on the keyboard. Even that shouldn’t have been a big deal – just a slightly sticky coffee-scented keyboard, easily cleaned – except that the coffee managed to find its way into the internal workings of my computer and short out the motherboard, and then the laptop refused to boot up at all. At least, that’s what the folks at Fry’s told us was the issue. This comes into doubt several months later.

Skip to mid-July. After a lot of procrastination, my parents finally decide that we ought to bring my computer in to be repaired, especially as I’m going to be attending Willamette University in early September, and it’s important for me to have a computer at college. We bring it to Fry’s Electronics, where we’re told that the problem is a shorted-out motherboard. They’ll need to order a new motherboard from Toshiba, they say, which will take 4-6 weeks to arrive – just in time for me to take my good-as-new laptop to college with me. Repair cost: $586.23.

About 4 weeks later, when nobody has contacted us regarding the status of repairs, we decide to take the initiative and ask Fry’s about it. The rotund fellow behind the service desk assured us that the parts had been ordered and were on their way, and I should have my laptop back within 2 weeks, in time for college. 2 weeks later, they’re still without the parts. They continue to shrug and blame Toshiba for not shipping them out. Which might have been believable, until our next visit, when the different rotund fellow assisting us told us that Toshiba doesn’t ship motherboards out at all and that my computer would have to be shipped off to Toshiba instead, so that they could make the repairs themselves. By this point, we’re getting fairly exasperated, and request that they give my laptop back so that we can ship it to Toshiba rather than letting Fry’s be the middle man. Mr. Rotund Service Guy seems all too willing to comply, except that after searching the service area, he has no idea where my laptop is. Fantastic.

We go in the next day to see if somebody can tell us where my computer went. The tall, not-very-rotund nerd at the counter says that it was already shipped to Toshiba and that they should be shipping it back within four weeks. Now, at this point, I’m already at Willamette University and reluctantly using the “Craptop” I borrowed from my friend William. It weighs about 15 pounds, has a floppy drive, and does not have a word processing program other than Notepad, but at least it can connect to the internet. Sort of.

4 weeks later when we inquire again, we’re told that the computer was never shipped off at all. This is entirely ridiculous.

Another 4 weeks later, the parts that Toshiba supposedly doesn’t ship out arrived and were installed. Jubilation! Except that apparently the motherboard wasn’t actually the issue, and my laptop still will not turn on. The Fry’s nerds shrug semi-apologetically, and go back to playing Solitaire.

After this point, I don’t really know what happened, since I’m at college with Craptop and my parents have mostly taken over this entire absurd scenario at Fry’s. I don’t know how they did it, or if they ended up shipping it to Toshiba after all, but my dad went in today and came out carrying my laptop. Apparently when he presented the original invoice to pick it up, the service guy looked at the check-in date – mid-July – and asked, “Don’t you have anything more recent?”

Unbelievable.

In conclusion:
Fry's. It is bad.

-Caitlin